Consumer Privacy Guide
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Telephone Consumer Protection Act of 1991

The Telephone Consumer Protection Act of 1991 ("TCPA") was enacted in response to consumer complaints about the proliferation of intrusive telemarketing practices and concerns about the impact of such practices on consumer privacy. The Act amends Title II of the Communications Act of 1934 and requires the Federal Communications Commission ("FCC" or "Commission") to promulgate rules "to protect residential telephone subscribers' privacy rights." In response to the TCPA, the FCC issued a Report and Order requiring any person or entity engaged in telemarketing to maintain a list of consumers who request not to be called.


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